snk-nick's community posts
Custom Icon for Agent
Support level: Pro
As the agent is generally used for "here I'll send you think open it so I can connect" type situations, it would be nice to be able to customise the icon for the program along with the rest of the customisations.
I know there's other programs out there which can do this after the fact, but it'd be nice not to have to mess around with those.
I know there's other programs out there which can do this after the fact, but it'd be nice not to have to mess around with those.
Closed Laptop Lid Prevents Use
Nick Sandman,
User (Posts: 64)
Aug 15, 2018 6:37:02 am EDT
Support level: Pro
I've been trialling RU for a few days now and am very impressed, only issue I have is that if I attempt a remote control session with a laptop that has its lid closed, it will connect but give me a blank screen.
Opening the laptop up refreshes the connection and it works perfectly... unless you close it again in which case it will immediately freeze until the lid is opened back up. The connection never drops out, but the display won't refresh unless the lid is left open.
I've had some level of luck prodding it to work by switching the display option from "Entire Display" to selecting the actual machine display only, but that only seems to work sometimes.
Running version 6.8.0.1 for both viewer and host.
Opening the laptop up refreshes the connection and it works perfectly... unless you close it again in which case it will immediately freeze until the lid is opened back up. The connection never drops out, but the display won't refresh unless the lid is left open.
I've had some level of luck prodding it to work by switching the display option from "Entire Display" to selecting the actual machine display only, but that only seems to work sometimes.
Running version 6.8.0.1 for both viewer and host.
Edited:snk-nick - Aug 15, 2018 6:38:10 am EDT
