snk-nick's community posts

Thanks David,

Yes I've seen that before, however as you say it's slow to enable/disable (compared to just an icon in the bar) and it also persists across connections with no visible indicator which can lead to some confusion (I know the screen lock can as well but you can see quickly if it's on or not).

A dedicated button would be very welcome.

Locking the KBM and blanking the screen is a very useful options - generally I use it to prevent users seeing things they shouldn't or to lock out a PC while I'm working on it.

But it would be very useful to have a second option just to lock the input while keeping the screen active, for when showing users how to do things and not having them fight you for control of the mouse and keyboard.

Hi Pauline,

Did you ever get that update?

Cheers,

Nick.

I'm talking about 2FA to log into the server via the viewer - that way any host set up to use custom server security effectively has 2FA enabled by default and is much simpler to manage in large numbers.

So when I fire up the viewer I am asked for a 2FA token once. Perhaps also add an option to require a 2FA code entered before any action is taken on a host as well.

Currently MFA is enabled per host - I use a self hosted server with custom server security as the only authentication method. It would be nice to enable MFA login for these accounts rather than (or in addition to) the host based MFA.

Just what I would hope is a reasonably simple addition to the viewer - adding a "last seen" column so I can prune old machines that can be removed safely.

Glad I can finally update my clients... but I do hope you don't intend to change your software on their demands.

Announcing every time I connect to a machine with software I use to silently manage things in the background is not a feature I have any interest in. I don't have any issue with the system tray being forced to stay shown (and that changing colour does indeed inform of a connection) but I have zero desire to deal with a dozen calls of "why does it say my computer is being controlled?". Or worse, having users be desensitised to such messages and ignoring them even if some other software makes it way on to the systems.

Reported it as a false positive, reported on the forum post as well as opening a support case and a complaint.

This is ridiculous, it’s not bitdefenders job to decide what software I install and that is exactly what they’re trying to do. No chance they’re out there deleting TV installs or whatever else yet I use RU because I was tired of undisclosed security breaches from those big players…

Have been having the same issue, even with whitelisting the app, whenever I try and upgrade the hosts.

I've submitted it as a false positive to them multiple times but still no luck. Have been having to run full updates instead.

Conrad Sallian wrote:

We created a dedicated topic for the subject https://www.remoteutilities.com/support/forums/forum1/2147-free-license_-notification-near-the-system-tray-and-other-changes . There's also an announcement about some changes we'll make to this alert/banner to make it less 'harsh' for some users.

Also, the new topic was created to avoid confusion, because this one was initially devoted to a different notification banner.

Thanks.

Hi Conrad,

URL is wrong, missed an m from .com :)