Nijel Terry's community posts

Hi Conrad,

This is my daily driver, I updated the Viewer today.

Thank you Polina! I appreciate your attention to the issue.  It didn't cause any harm to me but I imagine for someone without a backup it could be quite a mess rebuilding the lost data.

Just wanted to clarify, I didn't restore/replace my address book XML file. I re-created the client that was deleted. Still using the original XML file.

I just loaded the new Linux Viewer and I noticed one of my clients had an entry duplicated in all of my address folders.  This is not something I did. When I tried to delete the duplicate entry out of one of the folders it was copied to RU Viewer crashed. Upon re-opening RU that client was deleted out of every folder, including the folder it belonged in.  I restored the client from a backup I made and it hasn't glitched again so far.  I created a Test Folder and a Test Client and that didn't create any crash or glitch that I can see.
It is a good idea to create a backup of your address book before launching the new viewer just in case there is a glitch.  I don't think the Linux Viewer has automatic backups like the Windows version does.

I am running Manjaro XFCE Kernel 5.9.16-1

https://www.remoteutilities.com/download/viewer1.0.8.b8.tar.gz  worked for me downloading the new Linux Viewer

UPDATE: Ok it changed again since my last update.  Now the download page button links are correct and there is now a .deb package available as well as the .tar.gz version.  A nice touch for the .deb users.  Thank you RU!

UPDATE: Although clearing my cache and cookies appeared to have allowed viewing the new version of the download page, the download button still points to the expired version of the Linux Viewer.  I modified the download link to https://www.remoteutilities.com/download/viewer1.0.8.b8.tar.gz  and this worked for downloading the new version of Linux Viewer. The website appears to need the download button updated to point to https://www.remoteutilities.com/download/viewer1.0.8.b8.tar.gz

I just went to https://www.remoteutilities.com/download/linux.php which still had the expired version available.  As an experiment I cleared all my browsing history, cache, cookies, etc (Firefox 87.0) and now Version 1.0.8.q Beta 8, April 1, 2021 Free license (expires June 1, 2021).  Is available.  This may help others who are unable to see the new download link.

I very much need remote clipboard functionality in the linux viewer. I hope this, along with CMD and file transfer will be coming along soon.

I have done several W10 upgrades to 2004 and havn't had any start menu issues, but I realize now that is probably because I install Classic Shell on all my clients PC's.  http://classicshell.net/

It's a better start menu IMO.

Polina Krasnoborceva wrote:

Could you please clarify what version of Remote Utilities Host is used on the remote machine? In case if you use version 6.10.10.0, please try updating your remote Host to the latest 6.12 Beta 2 version - there was a similar issue in the previous versions of Remote Utilities with some keys not working on a remote computer in some circumstances, which was fixed in the most recent Beta version releases.
The 6.12 Beta 2 version is available for the download on this page.

Hi Polina,

Thank you for the advice.  I was using the latest stable host v6.10.10.0 on the computer I was testing connecting to with the linux viewer.  I installed 6.12 Beta 2 host and the typing problem seems to be resolved now.

I tried opening the viewer using the terminal and can see there is a lot of output of what the viewer is doing in the terminal.  I was unable to reproduce the crash but I will keep launching viewer from linux terminal each time I use it & will hopefully have something to share soon.

Best,
Nijel

Just wanted to add my .02 here, I've defaulted my host settings to Use Legacy Capture Mode, especially if the host computer is a laptop.  I've noticed that many laptops when the lid is shut and the Use Legacy Capture Mode is not checked, the Viewer gets a blank black screen.  Opening the lid restores the image on the viewer screen.  Turning on Use Legacy Capture Mode enables the viewer to operate a laptop with a closed lid.