Jeff X's community posts

Conrad Sallian wrote:
Neither RU Server nor Host provides IP address  binding. There used to be one on the Host long time ago, but we removed that feature because it was no longer necessary.

It's very necessary if you have multiple services listening to the same port (443 in my use case), on the same Windows server.

I consider RU to be polished and feature rich but I'm very surprised that you cannot limit which IP(s) that the RU server binds to and listens on. That's pretty basic functionality for most socket based, commercial software.

So I'm interpreting your answer to mean that I would have to install RU server on a separate Windows PC/server instance in order to have RU server listen on port 443 because I have other services already listening on port 443. In other words, RU server binds to all IP's assigned to the PC/server that it is installed upon. Is this correct?

My original question has nothing to do with limiting connections FROM external IP addresses regardless of them being local or public. I'm referring to the IP addresses assigned to my Windows server on which RU server is installed.

When you install a service, such as RU server, it usually "binds" to all IP addresses assigned to the computer (i.e., 0.0.0.0:443). I have multiple IP addresses assigned to my Windows server's network interface. I do not want RU server binding to all of the server's IP addresses because I have other services listening on port 443 on some of the other IP addresses. I want SU server to bind to and listen on only one of the IP addresses such as: 192.168.1.2:443.

Maybe this will help you understand what I'm asking: https://networkengineering.stackexchange.com/questions/59836/bind-to-specific-address

Thank you for your response but I don't think we're talking about the same thing.

I have read both articles that you linked to and it appears to me that that type of IP filtering is referring to the IP addresses of viewers, hosts and agents that connect to the RU server. Is my assumption correct?

It's not clear to me what the IP-filter option is used for, in the RU server config. Is that option used to filter external IP's that connect to the server or is this where you can set which IP(s) you want to bind the RU server to?

I want the RU server to listen on port 443 but I want to bind the RU server to a single IP address. I do not want RU server listening on all IP addresses, on the Windows server. Can this be done? I have other services that listen on port 443, on specific IP's.

Conrad Sallian wrote:
You probably meant  portable Viewer

You are correct. I meant portable viewer on local and agent on remote ;-)

Using the portable host and the agent. Both systems are Windows 7 x64.

IT Support wrote:
...The work around is to use the accessibility option on the login screen...

Doesn't work for me. CAD works with the on-screen keyboard ONLY when you are sitting in front of the remote and use its mouse.

Maybe I have different settings or a Windows update that does not allow for this functionality???

I've been testing the product for a few hours and like the features but a very important one does not work.

Ctrl Alt Del (CAD) does not work with Remote Utilities agent to unlock Windows. I tried using the Windows Viewer and the Android app.

CAD does work with TeamViewer's QS agent so it should work without having to install any host software on the remote.

I did search the forums for a solution but it looks like this has been an issue for quite sometime and it was supposed to have been fixed already. I found a post where someone recommended using the on-screen accessibility keyboard but CAD only works when sitting in front of the remote and using its mouse.

This is a real deal breaker, guys :-(

Has this been implemented yet? I cant find the setting.