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Cenk Varol, User (Posts: 1)
Mar 11, 2021 2:36:22 am EST
Support level: Free or trial
hello everybody. When I connect to PC and PC's shown as attached my computer name but client doesn't know the connected person.
Where can I change my visible name?
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Pauline, Support (Posts: 2881)
Mar 11, 2021 10:27:27 am EST
Hello Cenk,

Thank you for your message.

The name of the Viewer's machine that is displayed in the Notification panel is determined by the
Device name that is set up on the Viewer's side. It's possible to rename the computer though, so the displayed name in the notification panel is more accurate.
In order to do so, please do the following:
1. Open Windows Settings (simply press Win+I shortcut on your keyboard) and select System section.
2. Navigate to the About tab in the left section of the window.
3. Scroll down to the Device specifications section and select Rename this PC.
This should change the computer's name displayed in the notification panel.
Please note that the above instruction is meant for Windows 10, so if you use another version of Windows the steps might slightly vary.

Hope that helps.

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