Hello Wayne,
Thank you for your message.
Please try referring to
this troubleshooting article before we proceed to further troubleshoot.
If you have tried all the solutions that are listed in the article above and the issue still persists, please send us the Host logs from the Windows 2008 r2 server machine for examination. Here's how to locate the Host log files:
https://www.remoteutilities.com/support/docs/host-log/You can send the log files to
[email protected]. Please do not publish your logs on the forum as they are considered personal information.
Looking forward to your reply.