Community

The new "persistent connection alert window" in version 7 is a problem.

Is there any way to turn this windows off in the FREE version, or at least move or minimize it.  it is blocking access to the bottom right hand access buttons and I can see thru it to get the information I need?

That is a real shame. The security aspect of the alert windows is understandable, but it's position makes the free edition almost unusable. Surely it is not beyond the developers wit and competence to make the window position user selectable.

I agree, I understand the need, but maybe made the box a bit smaller and moveable (not closeable or minimizable) so you can move it aside when you need access to the bottom left corner action buttons.

Yes, that is exactly the feature I and I suspect others, would like to have.
Do the "powers that be" at RemoteUtilities accept RFEs (Requests For Enhancements)?

Sorry to put it so bluntly, but as a recently retired professional programmer with 30+ years experience, the excuse being given is illogical. Having the alert window in a fixed position, or any other position within the visible window has ZERO impact (good or bad) on the software's security.
If your developers genuinely believe having this alert window in a fixed position within the visible window provides any trivial degree of security, I would strongly advise any of your current or potential paying business customers to seriously reconsider their choice.
I will now unsubscribe and move on to to an alternative service.

Dave Barton: Note that the actual security is not an issue here. The "feature" (or "limitation" if you prefer) is designed to satisfy the requirements of antimalware software. It doesn't matter if these requirements are useful or pointless, smart or stupid - it the application wants to avoid being tagged as malware, it has to comply. Having fought with a similar issue with some of my applications, I can understand the developer's frustration about that, but there is really not much else that can be done - antimalware is in practice a law upon itself.

As far as adding the ability to move to the window - I don't think it's that simple. It seems that the notification window it is not actually a window, so any movement code would have to be implemented from scratch - and any such implementation would create conflicts with the intended "click through" functionality. Given the amount of negative backlash of the feature, I would recommend implementing an option to sel ect fr om a fixed set of possible positions (all four corners plus the center of the top and bottom of the screen), that seems reasonably simple while still achieving the desired effect.

I was not going to return to this matter, but I dislike anything I have published being left in a misinterpreted state.
Pepa Kokes,
Fine, if the alert window satisfies anti-malware so be it. This issue is not the existence or presence of the alert (semi-transparent) frame (previously described as a window for convenience).
The issue, at least for me, is the very poorly coded implementation. Having created similar frames in commercial software I have worked on in the past, I can categorically state that allowing the frame to be repositioned, say in the 6 point positions you suggest, would have no negative impact on the so called "click through" function. Of necessity software has to monitor any object (window, dialog, frame, etc.) it creates within the operating system's display canvas. The software with this single position frame is already being monitored and it's "Last Recorded" position is retained. Here is is a "quick and dirty" demonstration of this fact:

The host is on a Win 10 laptop and the viewer is on a Win 10 desktop.
The laptop display was first rotated 270° and then back to normal.
The capture taken from the viewer shows the frame is no longer in it's original "Locked" position and the click through remains fully functional.