Thank you for your comment. Well, we would be happy to have you among our customers, but we won't be giving any empty promises just to win a customer :) Frankly speaking, there's no ETA for Mac Host because there are quite a few more pressing priorities before that.
Thank you for your commitment. But however we are interested in more sales, we cannot give promises that might not fulfill due to any unexpected delays or circumstances. We can only say that we are planning to implement a certain feature possibly within a certain time frame, but cannot give more exact information. Sorry for that.
Don't hesitate to ask me if you have other questions.
RU should get somebody that isn't a smart*ss to respond to these posts/questions. The tone is unprofessional, cringe-worthy, and a complete turn off to anyone that would be serious about spending several thousand dollars on software. I would not tolerate this from any kind of tech support I would be working with as a customer.
No Mac client is a non-starter for anyone serious about using this software as an MSP. If RU is serious about becoming mainstream, it needs buy-in from the MSP market segment. Telling us that a Mac client is "not important", goes a long way to demonstrate how out of touch this company is with the demands of consumers in a large market segment.
Don't bother to delete this, I plan to send a copy to the CEO via email anyway- hopefully it's not the person responding here.