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Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Viewer remote to host immediately sleep by moving mouse

Phann Channrithy, User (Posts: 2)

Mar 01, 2018 2:50:14 am EST

Support level: Free or trial
I use viewer 6.8.0.1 in order to remote to Windows 10 pro's host. After I can remote to that PC, I use mouse to control that PC immediately sleep or sign off( I'm not sure).
I hope you will find the solution for me.
Thanks for your help

Conrad, Administrator (Posts: 2548)

Mar 01, 2018 3:41:01 am EST

Hello Phann,

Thank you for your post. Could you please clarify what the issue is?

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Phann Channrithy, User (Posts: 2)

Mar 01, 2018 4:19:09 am EST

Support level: Free or trial
Hello Conrad,
My main issue is what I want to know that's why I remote to other pc just only moving mouse that pc is sleep immediately. I's my issue. Can it cause from Windows or RemoteUtilities?

Conrad, Administrator (Posts: 2548)

Mar 01, 2018 5:05:27 pm EST

Hi Phann,

I'm not sure this is caused by Remote Utilities. The program doesn't affect or change your power options or screensaver settings.

Thanks.

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