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Password doesnt save?

Support level: Free or trial
Hi, I'am a new user, love the software so far!

I got 1 question, I have installed a viewer and a host. Only these 2 computers are part of my enviroment, whenever I login on the host is asks for a password, every time, every time I tag the little box 'save password', is this box just a plaything or is there a setting I have missed?
Hello Robert-Jan,

Thank you for your message.

It should work as expected. However, it’s possible that at some point an incorrect password was saved for the connection. When the saved password doesn’t match the one set on the Host, the program will continue to prompt you for a password each time you start a session.

To fix this:

1. Right-click on the connection in your address book.
2. Select Properties.
3. Go to the Security section.
4. Update the saved password with the correct one.

That should resolve the issue. Let me know if you need any further assistance.
Support level: Free or trial
This was indeed the solution! Thank you for your fast reply.
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