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This site is blacklisted

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Peter Hucker, User (Posts: 23)

Nov 03, 2022 11:19:32 am EDT

If I try to download the full viewer and host from https://www.remoteutilities.com/download/ AVG blocks it as your site is blacklisted. You might want to get yourself off that list.

Pauline, Support (Posts: 2463)

Nov 03, 2022 2:56:20 pm EDT

Hello Peter,

Thank you for your message.

We will contact AVG regarding this issue. In addition, you can also submit a false positive to AVG as well, which can speed up the resolution process since it's more likely that they listen to their own customer. Meanwhile, you can also add our website to the exception list as described here.

Hope that helps.

Peter Hucker, User (Posts: 23)

Nov 04, 2022 9:58:31 am EDT

Support level: Free or trial

AVG got back to me and have taken you off the blacklist. But it may take 24 hours to take effect.

Pauline, Support (Posts: 2463)

Nov 04, 2022 11:43:23 am EDT

Hello Peter,

Thank you for updating us on this. We're glad to hear that AVG get back to you so quickly and had already removed the page from their blocklist.

Please let us know if you have more questions.

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