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Is there a way to change screen size??

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Hilario Martinez, User (Posts: 3)

May 07, 2020 9:14:09 am EDT

Support level: Free or trial
I am connecting to my remote server with a 800 x 600 screen size, it's very little to be able to work in some applications.
View mode increase the size on my screen but not the space or resolution.
How can I increase the screen size to have large screen ?

Polina, Support (Posts: 1224)

May 07, 2020 4:28:55 pm EDT

Hello Hilario,

Thank you for your message.

Unfortunately, Remote Utilities has nothing to do with resolution support, as this is the ability of your monitor and graphics card. Remote Utilities only streams the captured image from the remote screen.

Please note, that in the Viewer interface you can set only scaling, i.e. stretch or shrink the remote screen's image to fit your Viewer monitor (scaling can be specified on the Toolbar or in the connection properties -> Mode tab).
In order to change the screen resolution itself you need to do that on the remote desktop, i.e. by accessing the Windows Display settings menu.

However, we will implement a feature that will allow changing the remote screen resolution from within the Viewer in our future updates as we already have it in our wish-list.

Let us know if you have more questions.

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