Thank you for your message.
We are sorry to hear that your computer has been hacked. Remote Utilities is legitimate software for remote access and remote support. Any illegitimate/malicious use of the software (including its modification, reverse engineering, "cracking" etc.) is prohibited by our EULA
. Besides, in many countries such use of computer technology is a criminal offense punishable by law.
That said, if you believe that someone got unauthorized access to your computer you should contact your nearest police department and let them know about the case. We can provide server logs (information that contains the originating IP address which is stored on our servers) only by a direct request from the police
Government and law enforcement agencies
Let me know if you have any questions.