Blank screen with graphics card

Links used in this discussion

Jerk Mehoff, User (Posts: 1)

Apr 28, 2019 2:26:12 pm EDT

Support level: Free or trial
I can run viewer without a graphics card in the host system, but when I put my graphics card in the screen goes black. I can see the screen in the quick view window, but it is still black when I go to the remote in window. Both machines are windows 10.

Polina, Support (Posts: 1156)

Apr 29, 2019 12:02:28 pm EDT


Thank you for your message.

Please refer to this troubleshooting guide:

Let us know if the problem persists.

* Website time zone: America/New_York (UTC -5)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.