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Removing connections

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David Szoke, User (Posts: 5)

Mar 05, 2019 2:37:35 pm EST

Remote utilities version 6.10.5.0
Win 10

Hi,

I am using the free version of remote utilities and I normally remove connections by going to remote install, then uninstalling the host. That way I can replace that machine without using another one of my limited connections. However, I cannot do that as I have already removed the hard drives of those machines and cannot put them back together.

Is there another way to free up connections?

Pauline, Support (Posts: 2775)

Mar 05, 2019 3:03:17 pm EST

Hello David,

Thank you for your message.

It's enough to delete the connection in the address book, there's no need to completely uninstall the Host. The amount of your endpoints is the number of connections you have in the Viewer address book.

Please let me know if you have more questions.

David Szoke, User (Posts: 5)

Mar 05, 2019 3:25:12 pm EST

Support level: Pro

But I only have 9 connections in my address book.

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Pauline, Support (Posts: 2775)

Mar 05, 2019 4:17:40 pm EST

Hello David,

Thank you for your screenshot.

Please try to disable showing the Active directory tree. Open the Viewer, click Tools ➝ Options, navigate to the Misc tab and enable the Hide default domain controller checkbox.

Removing connections - 05 Mar 2019 04:16:16

Please note, that endpoints in your Active directory tree also count.

Hope that helps.

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