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PnP-Monitor Lock (Standard)

David Szoke, User (Posts: 5)

Sep 23, 2019 12:49:19 pm EDT

Yes and no. I removed the driver from my package so that it won't install on any other device. I fixed my issue by replacing the monitor lock driver with the generic one.

Hopefully, by doing both of these things, I won't have this issue again. The info I received was beneficial, and I went ahead and updated my msi package.

PnP-Monitor Lock (Standard)

David Szoke, User (Posts: 5)

Sep 23, 2019 9:21:25 am EDT

Your reply was swift, in my opinion. Thanks for this information. I reconfigured my msi package to make sure that the monitor driver doesn't install. We don't use the blank host screen feature so it was odd when our laptop users reported that they couldn't adjust their brightness.

PnP-Monitor Lock (Standard)

David Szoke, User (Posts: 5)

Sep 20, 2019 3:14:42 pm EDT

How do I completely remove this driver from all current and future installs of Remote Utilities? It doesn't seem to affect desktops, but our laptops have had a severe screen brightness issue for a while, and this driver was the issue. Switching back to Generic PnP monitor fixed our problem.

I have had no issue using Remote Utilities with the Generic driver so what is with this broken one that replaces it?

Removing connections

David Szoke, User (Posts: 5)

Mar 05, 2019 3:25:12 pm EST

But I only have 9 connections in my address book.

Removing connections

David Szoke, User (Posts: 5)

Mar 05, 2019 2:37:35 pm EST

Remote utilities version 6.10.5.0
Win 10

Hi,

I am using the free version of remote utilities and I normally remove connections by going to remote install, then uninstalling the host. That way I can replace that machine without using another one of my limited connections. However, I cannot do that as I have already removed the hard drives of those machines and cannot put them back together.

Is there another way to free up connections?
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