Bostjan's community posts

I can't install the viewer, because Windows Defender flags it as a virus or potentially unwanted software.

The Viewer has just been downloaded from www.remoteutilities.com (7.6.2.0)
Windows is freshly installed and updated (Windows 11 Pro 24H2 26100.3194)

In the Defender under the Settings  > Update & Security > Windows Security > Virus & threat protection
I added the exclusion. Under the “Exclusions” heading, “Add an exclusion” and choose the  “Folder” and the file.
It did not help. The Viewer is still being flagged as a virus.

I can't install it.

I don't have an antivirus on my computer. The remote utilities are freshly installed for the first time on this computer.

Mike butterworth wrote:

Has anyone raised a ticket with support ?

Can "free" users raise a ticket with support or can only "payed" users raise a ticket?

Marco Mira wrote:

Bostjan wrote:

My instance also doesn't work. version: 7.1.2.0
Didn't Remote Utilities guys say that after 1 Juny 2022 something will change regarding licenceces? Does anybody know anything about that?

NO... where in the site?

I haven't find the site today. As I recall something was said in January this year. But I don't know anythig for sure. :(

My instance also doesn't work. version: 7.1.2.0
Didn't Remote Utilities guys say that after 1 Juny 2022 something will change regarding licenceces? Does anybody know anything about that?