jon otto's community posts

I am now able to connect to Windows 10 and 8.1 hosts. Thank you.

FYI - I have  Windows 10 and 8.1  hosts.

I am having the same issue. All hosts show online, but unable to connect.  7.1.7.0

I am able to connect to the host(s) at this time.  Thank you.  Jon Otto

Same issue in Arizona.  Windows 10.  Version 7.1.2.0.  Cannot Connect, but hosts show as online.  Tried to attach log as Image, but got an error.

Correction.  The malware issue is wit the 7.2 hosts and defender on Windows 8.1 I  - Jon Otto

This explains yesterday's foibles.  I was unable to log into any of my hosts on 6 robot computers.  They were reachable.  Today all is fine.
I have a mix of 7.1 & 7.2 hosts due to the malware issue with 7.1 and defender on Windows 8.1 I have not put an exception record on my 8.1 robots.

I was asked to clarify whether our issue is with Windows Defender or BitDefender.  This is a variation, but may be of some help in trying to noodle the solution.  The answer - Windows Defender on Windows 8.1.  My Windows 10 machines using Windows Defender are not having an issue.  I tried version 6.1 host.msi and it installed, but I could not access it with the viewer7.1.2  So I turned off Defender and the host7.1.2 installed.    I then installed Avast Free and the system is working.  I will not update any more of my Windows 8.1 robots to the new host until forced to.

The funky warning in the bottom right corner is a nuisance on our unmanned robots.

Hope this helps someone else.  Jon Otto

Defender is reporting Host 7.1.2.0 as Malware and removing it from the system.  Unfortunately I did a remote install of host on this robot computer.  I will try an old version of host6.10.msi.  Window 8.1