Victor Tschetter's community posts

iPadOS Blank Screen

Victor Tschetter, User (Posts: 19)

Nov 07, 2022 1:42:35 pm EST

Support level: Free or trial

After updating to iPadOS 16.1 this is resolved.

iPadOS Blank Screen

Victor Tschetter, User (Posts: 19)

Nov 07, 2022 10:30:25 am EST

Support level: Free or trial

On iPadOS version of remote utilities, the screen stays black and kicks me out of the connection. I cannot connect at all with any protocol. Local, Custom RU Server or Public Server.

It logs in fine, and everything checks out ok. The Access Granted even comes up, then it goes to the black screen and kicks me out.

Error logs shows no errors at all.

Using latest version of host, and iPadOS app.

iOS left mousebutton

Victor Tschetter, User (Posts: 19)

Nov 05, 2022 12:40:44 am EDT

Support level: Free or trial

This is actually possible.

Double click in the area where you want to drag, but when you click the second time, you have to hold. Then you will be able to drag things around.

Screen flicker on full view.

Victor Tschetter, User (Posts: 19)

Oct 06, 2022 2:32:37 pm EDT

Support level: Free or trial

Pauline wrote:

Hello Victor,

Thank you for your message.

Could you please clarify if the issue occurs only when connected to a remote Host? In addition, please let us know what version of Host you're using and the exact iOS version running on the Viewer device.

Looking forward to your reply.

Using latest versions for iOS and host as of this post.

Yes it only happens when connecting to remote host. It looks like it happens when the mouse moves across the halfway point of the screen. When it does that, the screen glitches for a second.

Screen flicker on full view.

Victor Tschetter, User (Posts: 19)

Oct 06, 2022 10:54:22 am EDT

Support level: Free or trial

There is a biking on iOS where the screen will flicker as I’m moving the mouse.

1. This has been on all versions of iOS.
2. It only happens when zoomed out completely, once you zoom in, even slightly, it stops acting up.

Can you fix this?

Can’t connect to automatic server (new update)

Victor Tschetter, User (Posts: 19)

Oct 06, 2022 10:52:45 am EDT

Support level: Free or trial

This is solved. My router was not configured to allow connections to my local server.

Can’t connect to automatic server (new update)

Victor Tschetter, User (Posts: 19)

Sep 17, 2022 10:58:34 am EDT

Support level: Free or trial

With the latest update I now can’t connect anymore to my custom server.

Everything worked up till now, nothing has changed.

Scroll

Victor Tschetter, User (Posts: 19)

Aug 31, 2022 8:26:13 pm EDT

Support level: Free or trial

Victor Tschetter wrote:

How do I scroll with iOS version?
I’ve tried two finger swipe and it doesn’t work.

Sorry, this was already addressed. Ignore this post.

Scroll

Victor Tschetter, User (Posts: 19)

Aug 31, 2022 8:24:37 pm EDT

Support level: Free or trial

How do I scroll with iOS version?
I’ve tried two finger swipe and it doesn’t work.

Scrolling

Victor Tschetter, User (Posts: 19)

Nov 21, 2021 1:31:09 pm EST

Support level: Free or trial

In the iOS version there appears to be no way of scrolling.

I have tried doing it like it says in the tutorial, but nothing is working.

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