Michael Lloyd's community posts

I resolved the installation issue by enabling my system to install applications under Safe Mode.

For other users experiencing this issue, use the following procedure to enable installation under Safe Mode, then install the program(s).

• Use MSConfig (or other preferred method) to enable Safe Mode.
  
• Open an elevated command prompt.
  
• Paste the following commands into the command prompt window, pressing ENTER after each command.
  

The first two command adds the "Service" registry value, enabling the Windows Installer service under Safe Mode. The third command starts the Windows Installer service.

REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIS­erver" /VE /T REG_SZ /F /D "Service"

REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MSIS­erver" /VE /T REG_SZ /F /D "Service"

net start msiserver
.

I tried the Microsoft installation troubleshooter, and it was not successful, installation issue persists.

However, thank you for your suggestion.

Windows 10 Pro, with anti-virus and Comodo firewall disabled, I try to install host7.0.2.0.exe.

The Remote Utilities progress indicator opens and displays 'preparing'... 'installing' then closes.
Installation fails with no traces of Remote Utilities host program.

Remote Utilities Install.log:
24-08-2021_17:26:00#T:Installation is started #1
24-08-2021_17:26:03#T:Installation is started #2
24-08-2021_17:26:03#T:Old version not found
24-08-2021_17:26:04#T:Installing...
24-08-2021_17:26:04#T:MSI file: C:\Windows\Temp\RUT_{783DDE3F-0886-471C-A1FD-8893B22F22CA}\installer.msi
24-08-2021_17:26:04#T:msiexec exit code: 4294967295
24-08-2021_17:26:04#T:Error 78: #Unable to install.
24-08-2021_17:26:04#T:Installation/uninstallation is finished

Thank you for your help.