Hi Pauline, I organise my installed programs into categories. For example, RU client is installed to C:\Program Files\UTILS\Remote Utilities - Client\ I've been a Windows user for almost 30 years so, generally, I know my stuff. ;)
If you could please ask the devs to recheck this, I would be grateful. I suspect that the installers need to be modified to respect the current install directory path, not just to expect it be the default.
May I ask you to uninstall either the host or client on one of your Windows test PCs, then reinstall any previous version, changing the installation directory, please? Then run the latest installer and you will see that it ignores the custom install directory and simply installs to its own default dir.
Aha! I think I found another bug that's caused this bug.
I went to open Viewer on a machine after a reboot after having just updated it. The shortcut didn't work and when I looked at where it was pointing, my installation directory was completely blank.
I did a search for rutview.exe and found it had been installed into the default location, not the original location I had specified at time of original installation. I'm sure I changed the default directory of the host software as well, so it's very likely that is the cause for it to not restart automatically after an update.
Can you please make sure future updates look at original install path? I think the only way I'll solve this now is to uninstall, download the packages from your site and reinstall those, specifying the desired install directory.
Hi Polina, Unfortunately I'm still getting the issue even in Legacy Capture mode. System was completely restarted and when I shut it down today, it had the same issue. I had not connected to that PC remotely (in fact, it's rare that I do, perhaps once every 2 weeks).
It would be fantastic if the File Transfer window had a comparison feature which would indicate when files and folders were different between the two panes and allow them to be synchronised in either direction. I use Beyond Compare to manage this on my local HDDs, but having this feature within RU would be fantastic.