1) Both viewer & host machines are using Windows 10, 62-bit operating systems. 2) The graphics card driver is updated to the latest version available. The host machine is using Intel® UHD Graphics 630. 3) Yes, there is an antivirus software installed in the host computer. However, I am not able to change the settings as I do not have administrative rights.
1. I installed remote utilities host on & tried connecting to one computer only. 2. I enabled the feature from both connection properties windows. I also tried disabling & re-enabling the "Blank Host Screen" feature by invoking the properties window from the Toolbar
Hi, thank you for your reply. I have followed the above steps.
However, when I move my cursor from one viewer window to the other viewer window (eg from the first monitor to the second monitor - host), it does not automatically detect that I have moved my cursor.
I would have to use my mouse to click twice on the second monitor before I can click on the files. Also, when I click on the files displayed on the second monitor, the files displayed on the first monitor would also be clicked.