I'm having a problem very similar to that described
here.
However I already have the latest server 2.8.2.0. Viewer 6.10.10.0 and host 6.10.10.0.
Host has auth modes single password and CSS enabled. I can connect using single pwd, but when trying to connect using CSS I get "Custom Server Security Authorization Error".
Host logs
sometimes show error 35 127.0.0.1 Password is incorrect or error occurs. Whether this actually appears in the host log seems inconsistent.
I can connect to the RU server from the host settings "Users and access control" button - it connects and all the users and groups are visible. I've tried assigning permission to my user directly and via group membership.
I can connect from the same viewer to other hosts on my LAN using CSS. The host that doesn't work is remote and I'm connecting over the internet using the RU server as the internet ID relay server as well as the auth server.
I've tested network connectivity from the host to the RU server using powershell test-networkconnection and verified the IP and port being used are working.
Any suggestions?
Thanks!