Polina Krasnoborceva wrote:
Thank you for your message.
Could you please clarify if I’m right in assuming that you’re trying to establish a connection using the Internet-ID connection method? If this is the case, please try referring to this KB article before we proceed to further troubleshooting and see if any of the solutions that are listed helps to resolve the issue.
Please let me know if the issue persists.
Polina, thank you. This KB helped. It was the service that was off I had to turn it back on. But it turned off again. I suspect it's Kasperski disabling it. I will have to adjust the settings.