Sean Hogan's community posts


Divide by zero error on start of viewer

Sean Hogan, User (Posts: 10)
Apr 25, 2019 4:16:34 pm EDT
Support level: Free or trial
 - 25 Apr 2019 04:16:27

Divide by zero error on start of viewer

Sean Hogan, User (Posts: 10)
Apr 23, 2019 5:36:17 pm EDT
Support level: Free or trial
Preview size has no effect on issue

Divide by zero error on start of viewer

Sean Hogan, User (Posts: 10)
Apr 22, 2019 6:47:56 pm EDT
Support level: Free or trial
following the rule of
no such thing as too much info

 - 22 Apr 2019 06:47:46

Divide by zero error on start of viewer

Sean Hogan, User (Posts: 10)
Apr 22, 2019 6:30:57 pm EDT
Support level: Free or trial
As requested
settings and viewer at 100% and 125 %

 - 22 Apr 2019 06:29:22

 - 22 Apr 2019 06:29:40

 - 22 Apr 2019 06:29:51

 - 22 Apr 2019 06:29:59

regards

Divide by zero error on start of viewer

Sean Hogan, User (Posts: 10)
Apr 19, 2019 11:26:31 pm EDT
Support level: Free or trial
I was using 125% DPI but switched it back to 100%
same issue
thanks for trying i guess
ill just put up with it and hope it gets fixed by accident

Divide by zero error on start of viewer

Sean Hogan, User (Posts: 10)
Apr 18, 2019 3:40:33 pm EDT
Support level: Free or trial
Sent just now

Divide by zero error on start of viewer

Sean Hogan, User (Posts: 10)
Apr 17, 2019 4:41:30 pm EDT
Support level: Free or trial
The error occurs when thumbnails is selected
also the thumbnail view is overlapping

Error report - Remote Utilities Viewer
---
Class: EDivByZero
Text: Division by zero.
Version: 69108 (0)
Id: {5935B23F-059D-4DEF-A30C-96CA6FFC1DAE}
Date: 17-04-2019 21-34-44
---
Info:
date/time          : 2019-04-17, 21:34:44, 474ms
computer name      : AMD1
user name          :
registered owner   : Windows User
operating system   : Windows 7 x64 Service Pack 1 build 7601
system language    : English
system up time     : 20 days 2 hours
program up time    : 2 seconds
processors         : 2x AMD Athlon™ 64 X2 Dual Core Processor 6000+
physical memory    : 5778/8191 MB (free/total)
free disk space    : (C:) 133.29 GB
display mode       : 1280x1024, 32 bit
process id         : $13a8
allocated memory   : 39.45 MB
largest free block : 1.50 GB
executable         : rutview.exe
exec. date/time    : 2019-04-13 02:53
version            : 6.10.8.0
callstack crc      : $72be4ea0, $5bda97f8, $5bda97f8
exception number   : 1
exception class    : EDivByZero
exception message  : Division by zero.

main thread ($b58):
72be4ea0 +000 COMCTL32.dll
72c0f1f5 +034 COMCTL32.dll                           DPA_Sort
75bd0d60 +016 user32.dll                             CallWindowProcW
005e8c0a +0e6 rutview.exe  Vcl.Controls   10319  +30 TWinControl.DefaultHandler
005e4046 +2be rutview.exe  Vcl.Controls    7420  +91 TControl.WndProc
005e8afb +63b rutview.exe  Vcl.Controls   10278 +166 TWinControl.WndProc
0064c8ff +0af rutview.exe  Vcl.ComCtrls   19675  +26 TCustomListView.WndProc
0092909b +053 rutview.exe  UIUtils          976  +21 TMyListViewUtils.NewListViewWndProc
005e80c8 +02c rutview.exe  Vcl.Controls    9977   +3 TWinControl.MainWndProc
004fb0ec +014 rutview.exe  System.Classes 17536   +8 StdWndProc
77cb0137 +02b ntdll.dll                              KiUserCallbackDispatcher
75bc96c0 +047 user32.dll                             SendMessageW
006487ec +15c rutview.exe  Vcl.ComCtrls   17090  +36 TListItems.SetUpdateState
00648863 +00b rutview.exe  Vcl.ComCtrls   17103   +1 TListItems.EndUpdate
00649e65 +1b5 rutview.exe  Vcl.ComCtrls   18135  +40 TCustomListView.CreateWnd
005e7b12 +016 rutview.exe  Vcl.Controls    9765   +3 TWinControl.CreateHandle
005e7dd8 +074 rutview.exe  Vcl.Controls    9888   +7 TWinControl.UpdateShowing
005e7e06 +0a2 rutview.exe  Vcl.Controls    9891  +10 TWinControl.UpdateShowing
005e7f80 +0bc rutview.exe  Vcl.Controls    9935  +21 TWinControl.UpdateControlState
005e7162 +0e2 rutview.exe  Vcl.Controls    9305  +25 TWinControl.InsertControl
005e264c +03c rutview.exe  Vcl.Controls    6206   +9 TControl.SetParent
005ee15d +04d rutview.exe  Vcl.Controls   13808   +5 TWinControl.SetParent
00ad9d50 +01c rutview.exe  cxControls      7709   +3 TcxCustomControl.SetParent
0115106d +011 rutview.exe  dxDockControl   9740   +2 TdxCustomDockControl.SetParent
0115ce24 +170 rutview.exe  dxDockPanel      496  +33 TdxDockPanel.SetParent
005e1994 +0e0 rutview.exe  Vcl.Controls    5743  +16 TControl.SetAlign
01156315 +035 rutview.exe  dxDockControl  11889   +7 TdxCustomDockControl.SetParentDockControl
011531a8 +0b4 rutview.exe  dxDockControl  10710  +19 TdxCustomDockControl.IncludeToDock
0115518d +151 rutview.exe  dxDockControl  11528  +14 TdxCustomDockControl.LoadLayoutFromCustomIni
0114db46 +102 rutview.exe  dxDockControl   8049  +19 TdxDockingController.LoadControlFromCustomIni
011554b0 +08c rutview.exe  dxDockControl  11553   +2 TdxCustomDockControl.LoadLayoutProcessChildren
0115519f +163 rutview.exe  dxDockControl  11529  +15 TdxCustomDockControl.LoadLayoutFromCustomIni
0114db46 +102 rutview.exe  dxDockControl   8049  +19 TdxDockingController.LoadControlFromCustomIni
011554b0 +08c rutview.exe  dxDockControl  11553   +2 TdxCustomDockControl.LoadLayoutProcessChildren
0114b18e +08a rutview.exe  dxDockControl   6758   +5 TdxDockSite.LoadLayoutFromCustomIni
0114db46 +102 rutview.exe  dxDockControl   8049  +19 TdxDockingController.LoadControlFromCustomIni
0114d92b +157 rutview.exe  dxDockControl   8011  +21 TdxDockingController.LoadLayoutFromCustomIni
0114cd6c +030 rutview.exe  dxDockControl   7605   +3 TdxDockingController.LoadLayoutFromStream
01145066 +016 rutview.exe  dxDockControl   4039   +1 TdxDockingManager.LoadLayoutFromStream
0125faa2 +0b6 rutview.exe  MainForm        2082  +15 TfmMain.LoadFloatPanels
0125fffc +270 rutview.exe  MainForm        2208  +50 TfmMain.LoadView
0125dfa8 +084 rutview.exe  MainForm        1616   +8 TfmMain.FormShow
00708d0d +015 rutview.exe  Vcl.Forms       4208   +1 TCustomForm.DoShow
00aa2fc9 +005 rutview.exe  dxForms          757   +1 TdxForm.DoShow
0070d6cd +0a9 rutview.exe  Vcl.Forms       6984  +11 TCustomForm.CMShowingChanged
00d72c84 +078 rutview.exe  dxRibbonForm    1744   +8 TdxCustomRibbonForm.CMShowingChanged
005e4046 +2be rutview.exe  Vcl.Controls    7420  +91 TControl.WndProc
005e8afb +63b rutview.exe  Vcl.Controls   10278 +166 TWinControl.WndProc
007097dd +64d rutview.exe  Vcl.Forms       4629 +209 TCustomForm.WndProc
00d73c8b +323 rutview.exe  dxRibbonForm    2310 +109 TdxCustomRibbonForm.WndProc
00ae25df +007 rutview.exe  cxControls     12480   +1 TcxWindowProcLinkedObject.DefaultProc
00b48eb4 +02c rutview.exe  dxShadowWindow   358   +7 TdxShadowWindow.OwnerWindowWndProc
00ae2873 +007 rutview.exe  cxControls     12591   +1 TcxWindowProcLinkedObjectList.WndProc
005e3c80 +024 rutview.exe  Vcl.Controls    7198  +10 TControl.Perform
005e7e71 +10d rutview.exe  Vcl.Controls    9900  +19 TWinControl.UpdateShowing
005e7f80 +0bc rutview.exe  Vcl.Controls    9935  +21 TWinControl.UpdateControlState
005eac72 +026 rutview.exe  Vcl.Controls   11726   +3 TWinControl.CMVisibleChanged
00d72db6 +07e rutview.exe  dxRibbonForm    1776  +11 TdxCustomRibbonForm.CMVisibleChanged
005e4046 +2be rutview.exe  Vcl.Controls    7420  +91 TControl.WndProc
005e8afb +63b rutview.exe  Vcl.Controls   10278 +166 TWinControl.WndProc
007097dd +64d rutview.exe  Vcl.Forms       4629 +209 TCustomForm.WndProc
00d73c8b +323 rutview.exe  dxRibbonForm    2310 +109 TdxCustomRibbonForm.WndProc
00ae25df +007 rutview.exe  cxControls     12480   +1 TcxWindowProcLinkedObject.DefaultProc
00b48eb4 +02c rutview.exe  dxShadowWindow   358   +7 TdxShadowWindow.OwnerWindowWndProc
00ae2873 +007 rutview.exe  cxControls     12591   +1 TcxWindowProcLinkedObjectList.WndProc
005e3c80 +024 rutview.exe  Vcl.Controls    7198  +10 TControl.Perform
005e26b6 +026 rutview.exe  Vcl.Controls    6224   +5 TControl.SetVisible
00708fe9 +03d rutview.exe  Vcl.Forms       4341   +9 TCustomForm.SetVisible
0071352b +0b3 rutview.exe  Vcl.Forms      10889  +23 TApplication.Run
01299b88 +078 rutview.exe  rutview          218  +16 initialization
7599344b +010 kernel32.dll                           BaseThreadInitThunk

cpu registers:
>> will be calculated soon

stack dump:
>> will be calculated soon

disassembling:
>> will be calculated soon
The last three never finish

Divide by zero error on start of viewer

Sean Hogan, User (Posts: 10)
Apr 17, 2019 5:03:56 am EDT
Support level: Free or trial
Did as suggested problem remains
If I change from thumbnail view to detail view
viewer starts fine
but i like thumbnail view

Divide by zero error on start of viewer

Sean Hogan, User (Posts: 10)
Apr 16, 2019 5:28:58 am EDT
Support level: Free or trial
Sorry yes I should have done that
attached a pic
seems to happen only if thumbnail view is selected

Divide by zero error on start of viewer

Sean Hogan, User (Posts: 10)
Apr 14, 2019 5:32:42 pm EDT
Support level: Free or trial
This has been a problem too long fix it ffs