We have viewer 188.8.131.52 installed on computerA and host 184.108.40.206 installed on computerB. User RDP to computerB. ComputerA and computerB are Windows 10 system and joined into same domain. The issue one is Screen recorder just record a login screen, not the RDP session. The issue two is while start View Only on computerA, user will find RDP screen become black screen, once computerA exit View Only, user's RDP screen will return to normal.
One more question, I enable video screen recorder and it recorded the session but the session is not user RDP session. It just records all Windows logon screen while I RDP to target server and watched a movie.
We have a VMware ESXi VM which is installed by Remote Utilities - Host 7.0.2, normally our users will RDP to it, I start viewer mode on Viewer while user RDP and operate on the VM, the viewer just shows Windows login screen, only when I login from VMware remote console, the Viewer can see the operation.
Thanks for the reply. I solved the problem although I don't know the root cause. The issue is caused by Domain Policy, once I disjoin it from domain, everything works fine. I need spend time to test and find the setting.
But the record file is indeed .RRF file, not .webm file. VideoLAN cannot open RRF file. My question is still which application can play rrf file? and is there a setting in Remote Utilies Viewer to change the record format to WebM?