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saabaa46's community posts

Password Protect Portable Version

saabaa46, User (Posts: 6)

Aug 02, 2019 11:31:25 am EDT

Support level: Free or trial
Conrad,
That's my issue when too much is going on, did not even see that!  Nor did I search knowledge base using _encrypted_ .
None the less, appreciated the speedy reply.

Portable version is superb, just like the install, and it too is being praised by myself and colleagues for both a replacement to 'Team effort' software and a superior solution.  The licensing model is getting quite a stir too.

Thank You very much, Jeff

Password Protect Portable Version

saabaa46, User (Posts: 6)

Aug 01, 2019 8:32:23 pm EDT

Support level: Free or trial
Hello,
Is there a future for Password Protection of the Portable Viewer?
Using 2FA is my only additional protection but curious if Address book could be optionally encrypted in future release.

This is a Positively Fantastic Product!
Thank You For Your Time & Hard Work!
Sincerely, Jeff

Access Credentials via email

saabaa46, User (Posts: 6)

Mar 02, 2019 1:57:57 pm EST

Support level: Free or trial

Conrad Sallian wrote:
Host keeps its settings in the registry, in this key HKEY_LOCAL_MACHINE\SOFTWARE\Usoris\Remote Utilities Host\ . You can delete it if you want to clean up Host installation.
Hope that helps.

Conrad,
That did it!  Distracted on Win10 v1803, 1809 and uninstall processes.  Now I just need more time in my week!
Thanks for the support, and the outstanding Documentation & KB..!
This is what is needed for the SMB community!
Jeff

Access Credentials via email

saabaa46, User (Posts: 6)

Feb 28, 2019 8:38:35 pm EST

Support level: Free or trial
Hi Conrad,
Thanks for the speedy reply.
Using Gmail and have already understood the decreased security (experienced this issue with other software); additionally tried another gmail account and another smtp account with exact same results; Both of which are not using 2FA (2 factor auth);
Installed Viewer and Host on the same computer, correct; Installing the viewer on workstation having issue. I will try the address book sync soon; more interested in getting the 1st issue corrected;
Reproducing the issue with uninstalls in between every new One-Click pkg builds, everytime. Tried enabling other Host options in the config window, i.e.:
  • Do not create shortcuts in the Start menu
  • Ask user to identify themselves
  • Show balloon hint
  • Play sound
  • >Settings protection >Password protect settings" is now unchecked
Results from all those above seem unchanged or no difference;
  • shortcuts are created in the Start menu
  • no dialog to ask identity of user
  • No balloon hints
  • No sound
  • Was not asked for psswd for settings, nor was asked previously
I wonder if there may be a deep registry setting left-over from something I may have overlooked?  I don't have access to any virtual machines at the moment, but have access to a virgin laptop I will try with my initial build (one-click package).  I can try this and post results.
The viewer workstation is Win10 v1803, and the unit Host is also Win10 v1803.  I just performed an install with my initial build (one-click exe) on the virgin unit (workstation which is Win10 v1809).  I've had several other issues applying KB4480976 (error Code 0x80073712 on several workstations; had to be upgraded from a Media Creation tool w/v1809; most would not update nor manually install, thus the upgrade tool), I thought I'd mention if it makes a difference.
Since this 2nd workstation seems ok on my initial build, is there some registry settings I should eliminate before another install since perhaps uninstall/reboot is not effective; or would you think it could be related to v1803 vs 1809?  As for the latter, I'm not ready for v1803 as of yet.
Thanks again for your time.
Jeff
Edited:saabaa46 - Feb 28, 2019 9:51:33 pm EST

Access Credentials via email

Jeff McElwain, User (Posts: 6)

Feb 26, 2019 4:19:14 pm EST

Support level: Free or trial
....guess I'm starting to find some short comings of forum usage, I can't edit a post (thus the partial post above).  So I'll continue my post and perhaps continue my search.
The latter part of above was in attempts to use a temporary work-around by pasting code, but that also is futile as the msg reads: code is incorrect or applying code fr om a different viewer (however both ARE on the same workstation).

So to continue from above...
- The test email works fine and using several smtp servers;
The configurator config was followed exactly as outlined for the exe (and msi too; that's wh ere I started) here:
https://www.remoteutilities.com/support/docs/one-click-package/
-ensured <Automatically generate Host password> was checked, though I don't know why if there is not a password set by the configurator.
Nothing else was changed;
- After install (running the built package), and accessing settings for the Host, there is not a password set (>Security >Authorization >Single Password);  
- Tried both, with & without setup parameters password protected (>General >Settings protection >Password protect settings);
Viewer, Host 6.10.5.0 (installed on 2 different workstations);
Workstations, Win10 Pro x64, v1803.
Perhaps an issue on this latest release but can't provide a work-around as the direct code entry doesn't even work.
Hopefully something easy as this looked extremely promising and feature rich.
jm

Access Credentials via email

Jeff McElwain, User (Posts: 6)

Feb 26, 2019 3:37:21 pm EST

Support level: Free or trial
Thrilled on the feature rich & capabilities of this software.  I performed a quick install & was excited to start using this to replace a few remote solutions including  [censored] since they are removing features and pricing is not very nice to small settings.

However, when creating plans with packages to being, I ran into a huge issue.  I am unable to get _any email_ thru any pkg build, MSI or one-time (exe).  Additionally, I am unable to get a connection thru pasting code directly from a Host on which a viewer is installed, thinking I could sync the address book (already checked the viewer on the same Host!).
Usage & Environment:
a) Online Configurator
b) One-Click Pkg
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