Conrad Sallian wrote:
Hello Mike,
A few questions:
1. Could you please provide the exact release numbers (you can open Help -> About in the Viewer).
2. You only update/change Viewer, not Hosts, correct?
Yes, on viewer I'm running 6.10.10.0 (July 2nd) build.
All hosts are running 6.10.10.0 as I wasn't provided a Dec 20 build for hosts, only viewer.
3. For simplicity of the experiment I recommend that you run portable Viewer from two different folders (i.e. each version resides in a different folder). You can populater both address books with same hosts. So in order to compare how it works in different versions first run rutview.exe from one folder, then run rutview.exe from the other folder.
Again, we cannot reproduce this in our environment (although we will try our best) , and your input will be helpful .
Thanks!
Do you have an updated build for the portable viewer? The one on the download site is July 2.
Happy to continue testing, though it is quite odd that it started working after reverting back to July 2nd build.
I am contemplating spinning up a Win10 build 1909 VM to work with a clean OS, though I don't know if that will help resolve the issue I and others are having but it's pretty easy for me to do.