Starting version 6.5 an Internet-ID code is unique for each PC. It is always the same. For backward compatibility, if you upgrade older Hosts to the new version their Internet ID is not changed so that you can still connect to them using the old ID. However, once you manually change the ID on those Hosts it will change to a new value and will stick to that value from then on.
BTW, let me explain what happened in the situation described by the initial post in this thread. We resolved this through the tickets and the problem was the machines were cloned after the ID was generated. The Internet ID code is stored in the Host settings in Windows registry. If you install the Host, then generate the Internet ID and then clone the machine, of course you clone everything including the Internet ID code.
So the proper way to do that is to clone the machine after you install the Host but before you generate the ID. In other words,the ID should be generated once the machine is deployed.
Let me know if you have other questions.
Sorry I know this is an old thread but this is a similar issue as to what I am having but different. Okay so I will be deploying till systems which run windows into shops but they wont be setup by me, so I wont be able to click on get new ID.
My question is: If i make an image and clone the machine, the machine has the same ID, however, if I do what you do so clone it before clicking on get new internet ID, is there a way I can set the software to automatically get an internet ID and turn on the internet server without me having to do it manually? Even if its using a script or something?