Alan Halls's community posts


Host / Agent callback from command line

Alan Halls, User (Posts: 23)
Aug 24, 2018 6:08:06 pm EDT
I was also looking for this feature. <censored> has the <censored> product which is just what I am looking for, but the refresh speed is currently horrible.

Remote computer going online / offline constantly

Alan Halls, User (Posts: 23)
Jul 28, 2018 11:14:50 am EDT
For us updating the ID was easy, but it didn't solve the problem. I was connecting remotely to a client's computer using Visual Studio and the right click wasn't bringing up the menus, or more specifically context menus were not visible during the remote connection. Because of this, I used Remote Utilities to connect to the computer, get the  [censored] ID and password and connect using [censored] where I could see the menus.

While using  [censored] , my connection was never reset and operated smoothly for hours at a time. Large file transfers were possible without interruption, but the Remote Utilities connection was unstable for more than a few minutes at a time (5-20).

I still use Remote Utilities and like it, but this problem is not a networking issue, or at least it isn't an issue that isn't solvable by better try/catch blocks within Remote Utilities. My office is on a Fiber network which has only gone down 2-3 times within the last 4 years. The problem exists between each location I connect to and is limited to Remote Utilities and not  [censored] connections.

I had considered setting up my own Remote Utilities relay host to see if that would help, but have just been too busy. It could be a connectivity issue between Utah and where ever the Remote Utilities server is hosted.

Remote computer going online / offline constantly

Alan Halls, User (Posts: 23)
Dec 20, 2017 11:48:39 am EST
I am working with a remote PC and in the viewer it keeps bouncing between online and offline. I have tried diagnosing the connection by pinging the remote router and it isn't dropping any packets. When I did get connected, I tried pinging out from the PC to 8.8.8.8 and didn't drop any there either.

With it not seeing the network connection issues, any other things I can try?