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upgraded to win 10, viewer won't work

Mike Pill, User (Posts: 2)

Aug 31, 2017 11:31:03 am EDT

Hi Conrad,

Thanks for the amazingly prompt response, that fix sorted the problem and everything now works with the latest version and i've been able to import my old connection details and licence.

Thanks once again for your help.

Mike

upgraded to win 10, viewer won't work

Mike Pill, User (Posts: 2)

Aug 31, 2017 10:34:16 am EDT

I have almost exactly the same problem as Steve  (post Mar 17,20160) re trying to install the latest version of RUT  viewer on a W10 system and the install process requiring still requing 5.6msi which is nowhere on my system. I have gone through the same proceses including RegEdit. If you could also send me a link to download 5.6 installer hopefully that will allow me to install 5.6 again and then upgrade to the latest version.  Regards, Mike