Alexandre Vikol's community posts
Intermittent connections
Alexandre Vikol,
User (Posts: 11)
Aug 08, 2017 3:25:34 am EDT
Support level: Free or trial
Hello,
We are currently evaluating the Self hosted server and we are having an issue with Intermittent connections.
Sometimes we can connect to the hosts and sometimes not.
The hosts are marked as online in the viewer but as soon as we try to connect, the host goes offline only to reappear a few seconds later and we still cannot connect to it.
We can still connect to them using RDP with VPN without Remote utilities when remote utilities doesn't work.
The logs on the server and hosts say nothing.
Here are some interesting parts in the viewer logs:
#removed logs for privacy reasons
We are currently evaluating the Self hosted server and we are having an issue with Intermittent connections.
Sometimes we can connect to the hosts and sometimes not.
The hosts are marked as online in the viewer but as soon as we try to connect, the host goes offline only to reappear a few seconds later and we still cannot connect to it.
We can still connect to them using RDP with VPN without Remote utilities when remote utilities doesn't work.
The logs on the server and hosts say nothing.
Here are some interesting parts in the viewer logs:
#removed logs for privacy reasons
Edited:Alexandre Vikol - Aug 09, 2017 4:50:48 am EDT