Sure, next question: How do I get involved with testing the Mac/Linux version? I have multiple Mac and Linux VMs and physical machines I can test it on. I have plenty of experience with beta testing all the way back to IBM in their OS/2 program so I think I could make some contributions. Let's get this ball rolling!
Been a couple months since the last reply (in addition to the several years of "we're working on it!") so I thought I would ask....any news or updates? This is a REALLY IMPORTANT feature to some of us.
File transfer, I can get around that with dropbox etc, viewing on different OSs, I can get around that with virtual machines, AD integration, I can get around with scripts, scaling issues I can live with, port manager, I have never had a real problem with ports so that is pretty useless to me. But not being able to help clients running MacOS and to a lesser extent Linux is killing me.
I recreated my install package and it indeed uses a DigiCert certificate now instead of the Sectigo one and says it is valid. I will test it out but this makes sense and should solve the problem. Thanks!
When installing a custom package made from the MSI Configurator in 22.214.171.124 I get a pop-up that blocks the install with no way around it. The image attached is basically what happens although for a different application.
The only way around it is to edit the registry and reboot the computer. This just started happening maybe a couple of months ago or so. If I do the base install of the host downloaded from remoteutilities.com I do not have this issue but it is a pain because I use the MSI Configurator to set a password and email the ID etc to me so I don't have to try and remember to write it down or take a picture.
So three years now, no host/agent for Mac or Linux. Lack of this feature (mainly Mac) really crimps my business I am trying to run with your software. As a tech, I can run a viewer on pretty much any OS, I have multiple Windows versions, multiple Mac versions, and multiple Linux distros/versions all available for ME to use. Unfortunately, none of that helps me remote IN to a client's Mac or Linux PC so I can assist them.
I can't speak for anyone else, but without that support I can not justify upgrading my license because version 7 offers me absolutely nothing I need vs version 6. On the other hand, if version 7 had Mac host/agent support (Linux would be nice too but not required) I would not only upgrade from 6 to 7, but I would happily pay FULL PRICE instead of the upgrade fee.
I used the MSI configuration tool to create a new package to replace an older version I was running. The older version (6.10.5 I believe) just installed, never asking questions, no pop-ups, nothing, totally silent.
The new one, even when I check the box to "Do not ask for confirmation before installation" still pops up a box asking a question (see attached).
I have tried twice, the second time making absolutely sure I checked that box, same thing. Other than that the installer works fine.
Tried one time and it didn't work, just wondering if that has changed. Would be really helpful to be connected through the agent and realize I need the host installed for permanent access, click a button and get it installed.