Mark Wright's community posts

The new Viewer works great!  All computers show ONLINE.

The Search is a nice feature and works great too!

Hi Conrad,

We tested on our end and the Connection types are still all saying OFFLINE.

The Connections do in fact work no problem.

Let me know if you need any tests done on our end.

Thank you for your quick reply.

Here are your answers:

Viewer Version: 6.5.0.8
Host Version: 6.5.0.8

The connection type is Internet-ID

I have been using Remote Utitilies successfully for over 6 months now.

Just recently, all of my Computer Connections show OFFLINE in the Viewer.

However, each computer is still accessible.  I can double click each OFFLINE connection and the computer is connected successfully.

From a functionality standpoint, the remote connections work however they all say OFFLINE.

Does anyone know perhaps what may be causing this?

Thanks!

Mark