P A's community posts

Hi

That seems to have fixed it.  Now running Viewer 6.5.0.8

Thanks for your help.

PA

Hi Conrad

Email with screenshot attachment sent.

Regards

PA

Hi Conrad

I'm still getting the error.

I ran Norton update first (no new updates) and then re-downloaded the ZIP file.

Extracted Viewer 6.5 but before I could run it, Norton kicked in, flagged it and then deleted it.  Error flagged as WS.Reputation.1  This is what Norton says about this:

Updated: February 15, 2012 3:15:47 PM
Type: Other
Risk Impact: High
Systems Affected: Windows 2000, Windows NT, Windows Server 2003, Windows Server 2008, Windows Vista, Windows XP

Behavior

WS.Reputation.1 is a detection for files that have a low reputation score based on analyzing data from Symantec’s community of users and therefore are likely to be security risks. Detections of this type are based on Symantec’s reputation-based security technology. Because this detection is based on a reputation score, it does not represent a specific class of threat like adware or spyware, but instead applies to all threat categories.

The reputation-based system uses "the wisdom of crowds" (Symantec’s tens of millions of end users) connected to cloud-based intelligence to compute a reputation score for an application, and in the process identify malicious software in an entirely new way beyond traditional signatures and behavior-based detection techniques.

I have a screenshot of the error, but I can't see how to attach it to this post (don't have a URL for it)

PA:

Hi

Has there been any update on this?

PA

Hi Conrad

Apologies for tje delay.

Yep it's the ZIP file.  I unzipped and ran viewer6.5.msi

Hi Conrad

Thank-you for your quick response.

The error is occurring as I am unzipping the file.  Norton comes in,to check the file and then deletes it - so I do not even get a chance to run it.  The Host app. install unzips and installs just fine.

PA

Hi

I'm getting the same issue.  Has any progress been made in resolving the issue?

Thanks

PA