Thank you for your reply. I tried this as well and no go. I also uninstalled the program, re-installed it. Further, when I run Viewer from my computer to that specific host, I am able to print. But not from the laptop I am attempting to use. And as I stated before, it DID print just once, then won't do so again. The remote utility printer is an option, but the second window that appears after you hit print, never comes up.
I have a remote computer I am trying to print from. When I first installed the viewer and tested the printer it worked. Now when I go to print, I don't get the pop up window after the first initial Print window. So, I am unable to print. Any suggestions?