Connection Problem

Michael H, User (Posts: 1)

Jan 27, 2014 12:07:04 am EST


I am trying remoteutilities to connect to my work PC. The PC is behind a corporate firewall. The Host is installed and Internet-ID is noted and copied. The blue ring is on.  When I add the PC to the viewer using internet-id (yes I checked and it is correct) it shows PC being offline.

I have no problem connect this PC via LogmeIn or a  [censored] . I have tried to reinstall the host software, use different ports for connection with no luck. None of the connection roles is banned.

Any idea how to resolve it is appreciated.
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