Panos Karmiris's community posts
Viewer 7.6.2.0 stuck on loading screen across 3 PCs simultaneously
Panos Karmiris,
User (Posts: 1)
Aug 10, 2026 10:35:02 am EDT
Support level: Free or trial
ello,
I am experiencing a sudden issue where my Remote Utilities Viewer is getting permanently stuck on the loading screen when trying to connect to my Hosts on Windows 11.
Here are the specifics of my setup and the issue:
Viewer Version: 7.6.2.0 (Windows)
Scope: This failure happened simultaneously across 3 different computers. It was working perfectly, and then abruptly stopped on all of them at the exact same time.
Troubleshooting so far: My internet connection is stable. I do not use any third-party antivirus or firewall software, only the default Windows Security (Microsoft Defender).
Because this happened on 3 separate machines at the exact same time, could this be a recent Windows Defender definition update blocking the Internet-ID connection? Has anyone else experienced a sudden block on version 7.6.2.0 recently?
Any guidance on resolving this would be greatly appreciated. Thank you!
I am experiencing a sudden issue where my Remote Utilities Viewer is getting permanently stuck on the loading screen when trying to connect to my Hosts on Windows 11.
Here are the specifics of my setup and the issue:
Viewer Version: 7.6.2.0 (Windows)
Scope: This failure happened simultaneously across 3 different computers. It was working perfectly, and then abruptly stopped on all of them at the exact same time.
Troubleshooting so far: My internet connection is stable. I do not use any third-party antivirus or firewall software, only the default Windows Security (Microsoft Defender).
Because this happened on 3 separate machines at the exact same time, could this be a recent Windows Defender definition update blocking the Internet-ID connection? Has anyone else experienced a sudden block on version 7.6.2.0 recently?
Any guidance on resolving this would be greatly appreciated. Thank you!