M P's community posts
Sound capture doesn't work in Full Control
Support level: Free or trial
I'm using Remote Utilities host and viewer, both the latest available version from RU. The host is installed and running as a regular Windows service, the viewer is the portable version. I have Audio Capture enabled in a Full Control session back to the host, but I have no audio at all from the host when I'm connected. Capture Sound is checked off in the connection. I get no audio from any browser, application, etc. Even the Windows sound effect when I change volume doesn't sound, nor do regular built-in Windows audio player output.
Audio works fine on the host if I'm in front of it and going through the only audio output on the device. It just doesn't work via Remote Utils.
Restarting the host service or rebooting the machine itself doesn't change anything, nor does disconnecting/reconnecting.
Is there anything I can do to fix or try?
Audio works fine on the host if I'm in front of it and going through the only audio output on the device. It just doesn't work via Remote Utils.
Restarting the host service or rebooting the machine itself doesn't change anything, nor does disconnecting/reconnecting.
Is there anything I can do to fix or try?
Left-click stops working in long connections, machine reboot required
Support level: Free or trial
I added the exclusions, saved them, rebooted the PC in question, and reconnected. Eventually the issue recurred.
Left-click stops working in long connections, machine reboot required
Mike Pfeffer,
User (Posts: 3)
Mar 19, 2025 2:51:37 pm EDT
Support level: Free or trial
Host: Windows 11 24H2, RU ver 7.6.2.0
Viewer: Windows 10 22H2, RU ver 7.6.2.0
I just started using Remote Utilities recently. When I'm connected to my host for a period of maybe 3ish, 4ish hours, I'll lose all left mouse click functionality in the host. The issue persists if I disconnect and reconnect to the host, and it also persists within the host even if I am using a locally connected mouse. I can still use the keyboard without incident.
I have to reboot the machine to return left-click functionality.
Anyone know if there's anything I can fix or try?
Viewer: Windows 10 22H2, RU ver 7.6.2.0
I just started using Remote Utilities recently. When I'm connected to my host for a period of maybe 3ish, 4ish hours, I'll lose all left mouse click functionality in the host. The issue persists if I disconnect and reconnect to the host, and it also persists within the host even if I am using a locally connected mouse. I can still use the keyboard without incident.
I have to reboot the machine to return left-click functionality.
Anyone know if there's anything I can fix or try?