CITY MORGUE's community posts


Beta testing: Remote Utilities for macOS/Linux

Support level: Free or trial
When I start the agent on macOS 10.14.6 it crashes after some seconds. I already reinstalled it but same behavior. How can I send you the full logs?

Here is a part that might help?

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x4] Symbol missing

Dyld Error Message:
 Symbol not found: _CGPreflightScreenCaptureAccess
 Referenced from: /Applications/Remote Utilities Agent.app/Contents/MacOS/Remote Utilities Agent
 Expected in: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
And hardware info:

Model: MacBookAir6,2, BootROM 431.140.6.0.0, 2 processors, Intel Core i5, 1.3 GHz, 4 GB, SMC 2.13f15
Graphics: kHW_IntelHD5000Item, Intel HD Graphics 5000, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.77.61.3 AirPortDriverBrcmNIC-1305.12)
Bluetooth: Version 6.0.14d13, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
USB Device: USB 3.0 Bus
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

Beta testing: Remote Utilities for macOS/Linux

Support level: Free or trial
Hi, when I try to open Remote Utilities Agent on macOS 10.14.6 it crashes after some seconds. Here the logs:

https://rentry.co/remotemacos/raw

Why is that so? I mean it's supported so shouldn't be a problem...