Константин Братулин's community posts
Error 1335
Константин Братулин,
User (Posts: 9)
Feb 06, 2026 1:51:52 am EST
Support level: Pro
Pauline,
All computers with Crowdstrike.
All computers with Crowdstrike.
Error 1335
Константин Братулин,
User (Posts: 9)
Feb 05, 2026 8:17:12 am EST
Support level: Pro
Pauline,
Another quirk: If I manually install a host downloaded from the website, rather than the signed msi one, no error occurs and everything installs fine.
Unsigned msi also installs without problems.
Another quirk: If I manually install a host downloaded from the website, rather than the signed msi one, no error occurs and everything installs fine.
Unsigned msi also installs without problems.
Edited:Константин Братулин - Feb 05, 2026 9:44:50 am EST
Error 1335
Константин Братулин,
User (Posts: 9)
Jan 26, 2026 3:40:22 am EST
Support level: Pro
Removing the antivirus on the test computer didn't resolve the issue. Incidentally, the old version of the program disappeared from the list of installed programs after attempting to update.
Error 1335
Константин Братулин,
User (Posts: 9)
Jan 25, 2026 10:31:34 am EST
Support level: Pro
Hi.
I'm getting error 1335 when installing 7.7.3 version on a computer. We've seen this error on several computers, so we've stopped deploying the new version.
We're upgrading from version 7.6.2.
Even if I run the RUT.7.7.3.0.msi installation manually, I still get this error. This doesn't happen on all computers, but it does happen on too many.
I'm getting error 1335 when installing 7.7.3 version on a computer. We've seen this error on several computers, so we've stopped deploying the new version.
We're upgrading from version 7.6.2.
Even if I run the RUT.7.7.3.0.msi installation manually, I still get this error. This doesn't happen on all computers, but it does happen on too many.
PRO License restrictions.
Константин Братулин,
User (Posts: 9)
Apr 03, 2024 3:38:12 am EDT
Support level: Pro
Do you mean that I don't have to buy 2 Started licenses for two techs, but instead I buy one Started license that includes the ability to connect for two techs?Conrad Sallian wrote:
2-tech license
RU Server AD sync
Константин Братулин,
User (Posts: 9)
Apr 02, 2024 9:55:29 am EDT
Support level: Pro
Pauline,
I mean, what if I want to add the ability to connect to hosts to a new Tech from AD, do I need to reconfigure and reinstall the hosts? Or can I somehow synchronize this change through the RU server?
I mean, what if I want to add the ability to connect to hosts to a new Tech from AD, do I need to reconfigure and reinstall the hosts? Or can I somehow synchronize this change through the RU server?
PRO License restrictions.
Константин Братулин,
User (Posts: 9)
Apr 02, 2024 9:38:10 am EDT
Support level: Pro
OK. And with this license I can connect to all PCs in my organization, but simultaneously only to 20, right?Conrad Sallian wrote:
you may consider buying a Starter license
But how do I technically make it so that in my absence another tech can connect with my license?Conrad Sallian wrote:
If it is a 1-tech Pro license, only one user can work with it simultaneously
PRO License restrictions.
Константин Братулин,
User (Posts: 9)
Mar 27, 2024 3:48:13 am EDT
Support level: Pro
Will after purchasing a 1 license, other operators, within the same network, can continue to connect to hosts using a free license?
Is it possible to use a PRO license for several operators simultaneously or one at a time?
Are there any restrictions on updates to future versions?
Thanks.
Is it possible to use a PRO license for several operators simultaneously or one at a time?
Are there any restrictions on updates to future versions?
Thanks.
RU Server AD sync
Константин Братулин,
User (Posts: 9)
Mar 25, 2024 7:02:19 am EDT
Support level: Pro
Hello. Please tell me if the server has the ability to synchronize permissions with the AD?
I read about the ability to create groups and users on the server, but I didn’t find anything about synchronization from AD.
I read about the ability to create groups and users on the server, but I didn’t find anything about synchronization from AD.