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iPad external Bluetooth Keyboard

Cory Crandall, User (Posts: 1)

Jan 20, 2017 6:30:38 pm EST

Earlier today I installed Remote utilities for one of my clients on his iPad and one of the work computers.  He is reporting that he is unable to type with the external bluetooth keyboard connected to the iPad.  Is this expected at this time, or is troubleshooting required?

iPad app version 11.15
Windows app version 6.5.0.8 running as Host

Thanks,
Cory

Conrad, Administrator (Posts: 1574)

Jan 23, 2017 11:31:53 am EST

Hello Cory,

Thank you for your message.

We were never reported this previously, but we'll check it out.

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