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Getting records in log: 'Cascade error', about once per minute.
Links used in this discussion
Links used in this discussion
Boris Rudoy,
User (Posts: 33)
Feb 27, 2021 2:22:03 am EST
Support level: Free or trial
Code = 89
IP = always empty
Event = Cascade error
Info = Wrong iConnectKind: 1933288066
iConnectKind: Numbers here sometime the same, sometime different, may be negative
Host 6.10.10 on Win 7 64bit
I take a look logs it's happening long time, a month at least.
Same logs on another Windows 7 64 bit Host 6.10.10
Same logs on Windows 7 32 bit Host 6.10.10
IP = always empty
Event = Cascade error
Info = Wrong iConnectKind: 1933288066
iConnectKind: Numbers here sometime the same, sometime different, may be negative
Host 6.10.10 on Win 7 64bit
I take a look logs it's happening long time, a month at least.
Same logs on another Windows 7 64 bit Host 6.10.10
Same logs on Windows 7 32 bit Host 6.10.10
Conrad Sallian,
Support (Posts: 3061)
Feb 28, 2021 10:06:51 am EST
Hi Boris,
Please, upgrade to version 7 to see if the issue persists. If you don't want to completely uninstall your version 6 you can do the following:
1. Download portable Viewer 7 and add one of your remote Hosts in the address book (the one that you have issues with).
2. Upgrade the Host to version 7.
3. Test this one connection to see if the issue persists. I recommend that you delete the Host log (html files) before you start a remote session to avoid possible confusion. Note that the time in the log is shown as UTC, not your local time.
Thanks.
Please, upgrade to version 7 to see if the issue persists. If you don't want to completely uninstall your version 6 you can do the following:
1. Download portable Viewer 7 and add one of your remote Hosts in the address book (the one that you have issues with).
2. Upgrade the Host to version 7.
3. Test this one connection to see if the issue persists. I recommend that you delete the Host log (html files) before you start a remote session to avoid possible confusion. Note that the time in the log is shown as UTC, not your local time.
Thanks.
Boris Rudoy,
User (Posts: 33)
Mar 01, 2021 2:43:20 am EST
Support level: Free or trial
Boris Rudoy,
User (Posts: 33)
Mar 01, 2021 2:56:24 am EST
Support level: Free or trial
One more fact. As you can see in log file - nobody connected to host. After installing host 7001 errors start counting.
Pauline,
Support (Posts: 2876)
Mar 01, 2021 12:53:32 pm EST
Hello Boris,
Thank you for the provided screenshot.
Could you please also let us know if you're still able to connect to this remote Host, despite seeing the error in the Host logs? I'll forward this to our developers and ask for their input on the issue.
Looking forward to your reply.
Thank you for the provided screenshot.
Could you please also let us know if you're still able to connect to this remote Host, despite seeing the error in the Host logs? I'll forward this to our developers and ask for their input on the issue.
Looking forward to your reply.
Boris Rudoy,
User (Posts: 33)
Mar 01, 2021 1:00:56 pm EST
Support level: Free or trial
Pauline,
Support (Posts: 2876)
Mar 01, 2021 1:20:27 pm EST
Hello Boris,
Thank you for the clarification.
I'll forward the issue to our development department and ask them to look into it.
I'll get back to you with an update on the issue shortly.
Thank you for the clarification.
I'll forward the issue to our development department and ask them to look into it.
I'll get back to you with an update on the issue shortly.
Pauline,
Support (Posts: 2876)
Mar 03, 2021 3:47:30 pm EST
Hello Boris,
Thank you for your patience.
I've checked on the issue with our developers - the "iConnectKind" error entries signify that something is modifying the traffic from time to time - for example, it might be your router or some kind of privacy software. Since you're able to connect to your remote Host, please feel free to disregard the entries in the log files.
Hope that helps.
Thank you for your patience.
I've checked on the issue with our developers - the "iConnectKind" error entries signify that something is modifying the traffic from time to time - for example, it might be your router or some kind of privacy software. Since you're able to connect to your remote Host, please feel free to disregard the entries in the log files.
Hope that helps.
Boris Rudoy,
User (Posts: 33)
Mar 03, 2021 4:05:28 pm EST
Support level: Free or trial
Thank you for clarifying.
I see this logged message at the time when nobody able to connect to this host (night time for example).
However this hosts exposed outside of my internal network by port forwarding on router/ Ports are not default RU ports) .
Does this message mean somebody from internet scanning such ports? Can this log message be modified to provide more info (like source IP of call) ?
I see this logged message at the time when nobody able to connect to this host (night time for example).
However this hosts exposed outside of my internal network by port forwarding on router/ Ports are not default RU ports) .
Does this message mean somebody from internet scanning such ports? Can this log message be modified to provide more info (like source IP of call) ?
Boris Rudoy,
User (Posts: 33)
Mar 03, 2021 6:20:44 pm EST
Support level: Free or trial
Ok, I stop port forwarding on router for testing.
New messages stop showing in the log. Will take a look what's happened on router level.
New messages stop showing in the log. Will take a look what's happened on router level.
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