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two factor authorisation

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Anish Sachdev, User (Posts: 2)

Apr 24, 2026 11:52:02 pm EDT

Hello
I installed host on server running windows 2019 server
I tried to activate two factor authorisation using authenticator app on iphone
I get wrong security code error error message on host app
Please advise solution

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Pauline, Support (Posts: 3069)

Apr 27, 2026 7:06:57 pm EDT

Hi Anish,

Thank you for your message.

Please make sure that the mobile device with the authenticator app and the Host PC both synchronize their time from an online source. Double check if the Windows Time Service w32tm is set up correctly on the Host machine as described in this guide.

Let us know if this helps.

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