We can't reproduce your issue with your settings on our envinonment. So the reason must be in your network connection. In the next version of Remote Utilities remote connection stability under low speed or unstable network connections will be significantly improved. That will solve your problem.
Don't hesitate to ask me, if you have any questions.
I have been having this problem for long months now. I have sent many times the logs from every end and it always points to "a network issue". I am curious: I have an Archer C8 router and it seems NAT Boost, an included feature in the router, crashes other systems (mostly gaming like steam or ps4 online). I was wondering if anybody else with this problem has this or a similar router or feature? I will be disabling later on and give you guys an update in a few days. This will require a few reboots on my end so I will not know until tested afterwards, but if somebody knows about this, or has done tests, please provide information. Thank you and keep this alive.