Thierry Lavoie's community posts

Frequent disconnects

Thierry Lavoie, User (Posts: 3)

Jan 22, 2019 9:38:12 am EST

Manuel,
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No luck here.. I have been told the problem is my network although I have been using competing products without an issue.. No help beyond that... If you find a solution, please let me know.

Thanks

Frequent disconnects

Thierry Lavoie, User (Posts: 3)

Dec 28, 2018 11:14:42 am EST

Support level: Free or trial

Yes, I frequently get this error code:

28.12.2018---02:35:40:681 96 Internet-ID ErrorCode <> 0 Error code: 1

What does it mean? How can I fix that?

Frequent disconnects

Thierry Lavoie, User (Posts: 3)

Dec 28, 2018 12:10:01 am EST

Support level: Free or trial

I get frequent disconnects too.. I have tried different things with my network but I still have the same problem. Any solutions? Seems like you are handling these issues on a case by case basis instead of posting step to correct this issue. Could you please help me solve this problem.

Thanks