Forums

mouse button order

N W, User (Posts: 1)

Jan 28, 2014 9:41:20 pm EST

Is there a way to swap the mouse button order in the remote utilities interface?

If I connect to a PC where the user has set up their mouse as a left-handed mouse then the left and right mouse buttons are reversed and it's very difficult to control the remote PC

I know I can change it on the remote PC but then I have to remember to change it back, so it's a bit inconvenient.

I'm a convert from LogMeIn (I way prefer the Remote Utilities interface) and in LogMeIn I had no problems with the mouse button order.

Thanks
Edited:N W - Jan 28, 2014 9:42:21 pm EST

Conrad Sallian, Administrator (Posts: 1152)

Jan 29, 2014 1:18:11 pm EST

N W wrote:
Is there a way to swap the mouse button order in the remote utilities interface?

If I connect to a PC where the user has set up their mouse as a left-handed mouse then the left and right mouse buttons are reversed and it's very difficult to control the remote PC

I know I can change it on the remote PC but then I have to remember to change it back, so it's a bit inconvenient.

I'm a convert from LogMeIn (I way prefer the Remote Utilities interface) and in LogMeIn I had no problems with the mouse button order.

Thanks
Thank you for your message. No, currently there's no such feature. But I will add it to our wish list. I'm also moving the topic to the "Feature suggestions" forum.

Bob Thomas, User (Posts: 1)

Nov 28, 2016 12:36:18 pm EST

We have been looking for an alternative to TeamViewer (licensed version) that handles direct connections efficiently and although remoteutilities seems to do just that, sadly the mouse issues is a deal breaker as we have some left handed techs and it is pretty much unusable without the program recognizing the mouse setup properly. TeamViewer does it, heck even pcAnywhere did it so I am not sure why it's missing from remoteutilies.

We tested connecting a pc with the buttons reversed to a pc with the buttons reversed and it still did not recognize the proper mouse settings, so it appears to not even be an option to switch the host pc settings to get it to work.

Now having said all that, I hope that we are missing something and that there is a setting or something that we are missing. :)

Thanks.

Conrad, Administrator (Posts: 1152)

Nov 28, 2016 1:04:36 pm EST

Hi Bob,

Thank you for your post.

I do apologize for the lack of this feature so far. Most likely we will include this feature in the next update, the one that is going to come after the 6.5.

Sorry for any inconvenience.

* Website time zone: America/New_York (UTC -5)