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Latest beta of the Mac app crashes randomly
Links used in this discussion
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Joe Hughes,
User (Posts: 2)
Sep 13, 2025 9:53:42 am EDT
Support level: Free or trial
Good afternoon everyone.
I have recently stumbled upon an issue with the most up-to-date beta version of the Mac Application, where when you initiate a remote session, the application exits and displays the error message in the screenshot I have attached to this forum post.
The mac version in question is beta 21 and I am connecting to various machines running Remote Utilities v7.6.2.0, has anyone else had a similar experience. I was going to try with an earlier version of the beta but can't seem to find a copy of that on the site. I am wondering if the issues I am experiencing is to do with the fact I am running MacOS 10.14.6.
Best Wishes,
Joe
I have recently stumbled upon an issue with the most up-to-date beta version of the Mac Application, where when you initiate a remote session, the application exits and displays the error message in the screenshot I have attached to this forum post.
The mac version in question is beta 21 and I am connecting to various machines running Remote Utilities v7.6.2.0, has anyone else had a similar experience. I was going to try with an earlier version of the beta but can't seem to find a copy of that on the site. I am wondering if the issues I am experiencing is to do with the fact I am running MacOS 10.14.6.
Best Wishes,
Joe
Conrad Sallian,
Support (Posts: 3182)
Sep 14, 2025 5:56:05 am EDT
Hello Joe,
Thank you for your message. Yes, we managed to reproduce the bug and already working on fixing it. Sorry for the inconvenience.
We'll notify you once we release a fix/update.
Thank you for your message. Yes, we managed to reproduce the bug and already working on fixing it. Sorry for the inconvenience.
We'll notify you once we release a fix/update.
Joe Hughes,
User (Posts: 2)
Sep 14, 2025 10:32:45 am EDT
Support level: Free or trial
Hi Conrad,
Many thanks for your quick response!
I will await the fix.
Have a great week.
Joe
Many thanks for your quick response!
I will await the fix.
Have a great week.
Joe
Conrad Sallian,
Support (Posts: 3182)
Sep 14, 2025 3:07:52 pm EDT
Hi Joe,
Please check macOS Viewer beta 22, downloadable from this page:
https://www.remoteutilities.com/download/mac.php
The crash has been fixed in our tests. We appreciate your feedback.
Thanks.
Please check macOS Viewer beta 22, downloadable from this page:
https://www.remoteutilities.com/download/mac.php
The crash has been fixed in our tests. We appreciate your feedback.
Thanks.
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