Community

Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

gmail issue

Links used in this discussion

Dovid Nussbaum, User (Posts: 2)

Jun 23, 2016 9:58:07 am EDT

When using viewer in full control mode, I click the paper clip icon in gmail on the remote computer to add an attachment but no menu comes up to select a file to attach.
Anyone can help with this?
Thanks!

Conrad, Support (Posts: 2450)

Jun 23, 2016 12:23:16 pm EDT

Hello Dovid,

You need to enable "Capture alpha-blending windows". Please, check out this troubleshooting article https://www.remoteutilities.com/support/docs/some-windows-or-menus-are-not-visible/

Hope that helps.

Dovid Nussbaum, User (Posts: 2)

Jun 23, 2016 1:41:40 pm EDT

It worked! Thanks so much Conrad!!

* Website time zone: America/New_York (UTC -5)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.