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Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Multimonitor setup and "economic mode" issues

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Grzegorz Suchy, User (Posts: 3)

Oct 28, 2015 5:55:59 pm EDT

Hi
I found a bug.
I have set up a host on computer with two monitors attached.
Display 1 is on the bottom, display 2 is on the top.
For some reason, I have switched to "economic" transfer mode.
After that, I see:
- black screeen at the place of DISPLAY1,
- content of DISPLAY1 instead of DISPLAY2
- no DISPLAY2 content at all

the picture attached
on left side - economic mode, on right side normal mode.
the preview after logging on is right.


the image shows two identical hosts setup
if I switch back to standard mode, everything goes back to normal
Edited:Grzegorz Suchy - Oct 28, 2015 5:57:42 pm EDT

Conrad Sallian, Support (Posts: 2450)

Oct 28, 2015 6:30:19 pm EDT

Hello Grzegorz,

Thank you. This is a known bug, it was reported recently by other users as well. It will be fixed in the nearest update.

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